Privacy Policy

Last Updated: January 15, 2023

Australia Tourism ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at zrelaya-smetana.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We collect information in several ways when you use our Site:

1. Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Complete a contact or inquiry form
  • Book a tour or experience
  • Leave a review or testimonial
  • Participate in surveys or promotions

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing information
  • Travel preferences
  • Any other information you choose to provide

2. Information We Collect Automatically

When you visit our Site, we may automatically collect certain information about your device and usage of the Site, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit
  • Time and date of your visit
  • Time spent on pages
  • Click paths
  • Other usage statistics

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookie Policy.

3. Information from Third Parties

We may receive information about you from third parties, such as:

  • Business partners
  • Social media platforms (if you connect your social media account with our Site)
  • Analytics providers
  • Advertising networks

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Create and manage your account
  • Process and fulfill your bookings and reservations
  • Communicate with you about your inquiries, bookings, or account
  • Send you promotional emails about offers, products, services, or events
  • Improve our website, products, and services
  • Analyze usage patterns and preferences
  • Develop new products and services
  • Personalize your experience on our Site
  • Monitor and prevent fraud or illegal activities
  • Comply with legal obligations

Marketing Communications

We may send you marketing communications if you have given us your consent or if we have a legitimate interest to contact you based on your interaction with our Site.

You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly at [email protected].

Information Sharing and Disclosure

We may share your information in the following circumstances:

1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service
  • Marketing assistance

These service providers are only permitted to use your information to help us provide our services and are required to keep your information confidential.

2. Business Partners

We may share your information with our business partners, such as tour operators, hotels, or transportation providers, to fulfill your bookings or reservations.

3. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

5. With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information about you.
  • Deletion: You can request that we delete your personal information.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information.

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our files.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your country or jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Site, you consent to the transfer of your information to Australia and any other country where we operate.

Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any information to them.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Australia Tourism
123 Tourism Avenue
Sydney, NSW 2000
Australia

Email: [email protected]
Phone: +61 2 8123 4567